June 24, 2025 –Singapore - Speedoc, a digital health tech company providing Hospital@Home and home healthcare solutions, launched an upgraded SaaS platform leveraging agentic AI to transform the virtual clinic experience for patients nationwide. This enhanced platform, developed under the AI Cloud Take-Off (AI CTO) pilot program by Searce, an AI-powered, engineering-led modern tech consultancy, Google Cloud, and Singapore's Economic Development Board (EDB), aims to tackle the gaps in Singapore's decentralized healthcare ecosystem by enabling more efficient and accessible at-home care.

The home healthcare market in Asia Pacific is experiencing explosive growth, projected to exceed USD 222.4 billion by 2033 at a CAGR of 11.48%[1], with Singapore sitting at the epicenter of this surge. As patient expectations evolve toward more personalized, convenient care, home healthcare has transitioned from a supplementary service to a critical care model. It now serves three vital functions: keeping post-discharge recovery seamless, serving as a preferred option for medically stable individuals, and alleviating strain on traditional healthcare facilities.

While Speedoc has grown rapidly by meeting these critical needs, its success led to overwhelming manual processes, hindering timely personalization and straining teams in scheduling, triage, and support.

The power of Agentic AI

The new platform tackles these challenges head-on with agentic AI that transforms patient interactions and operational efficiency.

Dr Shravan Verma, CEO, Speedoc, said, "The whole industry is on the verge of a revolution. AI is set to become embedded in each part of the healthcare journey, and our partnership with Searce represents the first step in delivering next-generation services – powered by agentic AI to create smarter, more responsive patient experiences."

Yash Thakker, Director of Solutions Consulting, Searce, added “This collaboration with Speedoc demonstrates the transformative power of Agentic AI in healthcare operations and how Searce's process-first, technology-second approach delivers real business impact. Our AI engineering team implemented advanced solutions that truly align with the healthcare sector's operational needs – streamlining knowledge transfer, empowering live agents with real-time insights, and ensuring seamless handoffs to physicians when needed. It's a blueprint for the future of responsible healthcare innovation.”

Developed with Searce's AI specialists, Speedoc's enhanced platform automates care-coordination today while being ready to handle growing demand in the future:

• For new parents navigating complex care schedules (like 24-month vaccination plans), the AI assistant instantly gathers answers to common questions, reducing query resolution times for human agents, who can then also focus on more critical cases.

• Beyond FAQs, it actively coordinates care, guiding patients through symptom checks to determine urgency, booking nurse visits or doctor consultations (home or virtual), and flagging emergencies for immediate human intervention.

• The AI's continuous learning is fuelled by Speedoc's extensive dataset of real-world clinical cases across Southeast Asia. This vast, organised repository allows the system to deliver precise recommendations that would otherwise require manual research, while constantly refining its knowledge base.

For more information about the Speedoc platform, visit www.speedoc.com.

About Searce

Searce is an AI-powered, engineering-led modern tech consultancy that empowers clients to futurify by delivering real business outcomes. Over the last 20 years, Searce has been a trusted technology partner for over 3,000 clients across Retail, Travel Transportation & Logistics, Financial Services, Healthcare, and other industries. Driven by an engineering excellence mindset, Searce cares most about delivering intelligent, impactful & futuristic business outcomes. They specialize in modernizing clients' business processes, infrastructure, and applications (improving, automating & transforming) with the full scope of AI, data & analytics, cloud & software engineering expertise. They pride themselves in having customers for life and solving for better at each iteration.

Visit www.searce.com for more details.

About Speedoc

Speedoc is redefining the way healthcare is delivered—bringing hospital-level medical care directly into the home. Founded with a mission to make advanced, accessible care part of everyday life, Speedoc harnesses technology, modern medical devices, and clinical excellence to go beyond traditional healthcare boundaries.

From urgent primary care to complex Hospital@Home programmes, Speedoc has grown over the past seven years into a trusted institution in virtual and home-based care. As part of Singapore's COVID-19 response and in collaboration with leading hospitals and medical centres, Speedoc has proven that quality healthcare doesn't always require a hospital bed—it starts with meeting people where they are.

At its core, Speedoc believes that everyone deserves seamless, compassionate care—whether they're managing chronic conditions, recovering from surgery, or simply need a doctor wherever they are. We're not just keeping up with the future of healthcare—we're building it

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